Report a Claim
Hours:8:30 a.m. to 6:00 p.m. Eastern Time, Monday to Friday
Should you experience a claim please report it to our office within 24 hours. Even if you are uncertain if the incident could result in a lawsuit it is important to put it on record.
Most importantly, do not panic. We understand that being involved in a claim can be upsetting. Remember, this is why you purchased your insurance. You will find just calling and speaking to one of our account specialists they will help you answer your questions and put your mind at ease.
If your office has an incident report you may fax it to us. The report should include the specifics regarding:
- Date and time
- Who was involved, names, addresses, contact info
- Brief description of what happened
- Where incident occurred
- Your contact information
We will take care of forwarding the claim report to the insurance carrier.
Depending on the situation, if we are just putting the report on file you may not hear from the insurance company. If they require additional information or have instructions for you — their claims representatives will contact you within a reasonable amount of time.